We understand that changes are sometimes necessary.

We will try to accommodate your changes if given sufficient time and will inform you of any changes we have had to make prior to departure.

Changes to your booking

We allow changes to be made to bookings already made, providing that these are put in writing to us at least 14 days before departure. The Lead Name must sign the letter.

Amendment fees may apply depending on the type of change and how many days prior to departure the change is received by us.

The terms and conditions have further information on this.

If you cancel

To cancel the entire holiday, the Lead Name must write to your travel agent or to our Administration department if you booked directly with us, by recorded delivery at the address on your booking confirmation.

Cancellation takes effect on the date we receive your letter.

If you cancel after we confirm your booking, you must compensate us for losses, as we incur costs from the moment you make the booking.

The terms and conditions have further information on this.

If we change or cancel your holiday

From time to time it may be necessary for us to make changes to, or to cancel your holiday after we have accepted your booking and we reserve the right to do so.

Most changes are minor and in all cases we will tell you, or your travel agent, as soon as reasonably possible before the date on which you are due to depart.

Occasionally we may need to make a Major Change. If we do, you will have the option to accept a replacement holiday or ask for a refund, you may also be entitled to compensation.

Please see terms and conditions for more information.